Improving the Performance of a Team Assignment Example | Topics and Well Written Essays - 1250 words

Improving the Performance of a Team - Assignment Example Technical factors include understanding the mission, spelling out goals, and developing activities critical to success of the goal. To improve the functioning of a particular team, these factors have to be addressed. The following steps go towards improving the performance of a team. A project team is subject to group dynamics because of an assembly of individuals with diverse talents and commitments. The most common problems faced by work teams arise from: Different points of view, role conflicts, implicit power struggles, and groupthink which compromises decisions in favour of unanimity. (Nurick, 2001) There are many other problems that may arise due to behavioural and skill factors. Performance measures need to be devised taking both performance factors and process factors into account. The performance measures would measure the performance/outcome factors which may be: Team cohesion; Improvement orientation like creativity, forward thinking, proactivity; and Team achievements. Team process factors, which also affect the performance of a team includes factors such as: Team relationships, team focus, approach to performance, leadership style, team discipline, team decision making, team confidence, value of contributions, decision focus, social contact, process focus, and lastly, consistency. Team performance is also related to attractiveness of performance, agreement with team goals, team goal level, and willingness to use cross-training, perceived participation, team efficacy, and team commitment. Some factors which also need to be measured are: 1. Team member dispositions - Studies have indicated that employees' need for achievement, need for affiliation, aggressiveness towards other people and the value placed on autonomy affect the team in a lot of ways. 2. Team process skills - process skills include skills like communication, leadership, goal setting, problem solving, and conflict resolution skills. 3. Employee perceptions about the team - This includes perceptions about team efficacy, and perceived participation. 4. Goals and goal commitments - this includes factors like team goal level, goal commitment, agreement with team goal, and performance expectations. 5. Attractiveness of performance and self efficacy. (Scott and Townsend, 1994) Measures that take the above factors into account can help assess how the team would fare in a task and what is to be done to improve its performance. Step 2: Making the Team and Planning Work Activities The second step to enhancing team performance involves the selection and training of the team and planning the work activities for the team. Selection: To ensure team effectiveness one criterion for selection of members of a team is interpersonal skills. Other criteria would include the member disposition, member skill sets, commitment to goals, and other such factors. This can be done by using the performance measures devised in the first step. Training: The next step would involve training the team in product knowledge, time management; interpersonal skills like listening, assertiveness, and conflict management skills; creativity; meeting deadlines; energy and determination; reporting and administration; personal appearance and image; steadiness under pressure, and such other factors. In addition to receiving training in skills they should be empowered to use